Shipping Policy
Overview
We aim to deliver your orders quickly and safely so you can enjoy your hair care products without delay.
This Shipping Policy explains how we process and deliver your orders.
Order Processing
All orders are processed within one to two business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.
If there is a high volume of orders, processing may take slightly longer.
Shipping Time
Delivery time depends on your location.
Standard delivery time is usually between five to ten business days after dispatch.
Delays may occur due to courier services or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size.
Free shipping may be offered during special promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to check your delivery status.
Incorrect Address
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Please ensure your shipping details are correct before placing your order.
Lost or Delayed Orders
If your order is delayed or lost during transit, please contact our support team for assistance.
We will work with the courier service to resolve the issue as quickly as possible.
Contact Us
For any shipping related questions you can contact us
Email help.pluralhaircare@gmail.com
Phone +1 516 754 8642