FAQ’s
What products do you sell
We sell high quality shampoos and conditioners designed to improve hair health shine and strength for all hair types.
Are your products safe to use
Yes our products are made with safe and carefully selected ingredients suitable for regular use on most hair types.
Do your products work for all hair types
Yes our shampoos and conditioners are designed for dry oily normal and damaged hair.
Ordering Questions
How can I place an order
Simply select your products add them to cart and complete the checkout process with your details.
Will I receive an order confirmation
Yes once your order is placed you will receive a confirmation email or message with your order details.
Can I change my order after placing it
You can request changes only before your order is processed or shipped.
Shipping Questions
How long does delivery take
Delivery usually takes five to ten business days depending on your location.
How can I track my order
Once your order is shipped you will receive a tracking number to check your delivery status.
What if my order is delayed
If your order is delayed please contact our support team for assistance.
Return and Refund Questions
Can I return my product
Yes you can request a return if the product is damaged or incorrect and meets our return conditions.
How do I get a refund
Refunds are processed after we receive and inspect the returned item if it is approved.
Contact Questions
How can I contact support
You can contact us via email or phone for any help related to orders products or policies.
Email help.pluralhaircare@gmail.com
Phone +1 516 754 8642