Refund Policy

Overview

We want you to be fully satisfied with your purchase. If you are not happy with your order we are here to help.

This Refund Policy explains how returns refunds and exchanges are handled in our store.

You may request a refund if
The product is damaged or defective
You received the wrong item
The product is unused and in original packaging

Used or opened products may not be eligible for refund due to hygiene reasons.

To start a return you must contact our support team within the eligible return period.

Once your request is approved we will provide return instructions.

Returned items must be properly packed to avoid damage during shipping.

After we receive and inspect your returned item we will notify you about the approval or rejection of your refund.

If approved your refund will be processed to your original payment method within a few business days.

Certain items are not eligible for refund including
Opened products
Used items
Sale or discounted products if mentioned as non refundable

If you have not received your refund yet
Check your bank account again
Contact your payment provider
Contact your bank as processing time may vary

We only replace items if they are defective or damaged. If you need an exchange contact us for assistance.

For any refund related questions you can contact us